PRIVACY POLICY

📑 Privacy Policy

Welcome to Aqualum. Protecting your personal information is important to us. This Privacy Policy explains how we collect, use, and safeguard your data when you visit or make a purchase from our website.

By using our site, you agree to the practices outlined in this Privacy Policy.

1. Information We Collect

When you visit our website or place an order, we may collect the following types of information:

  • Personal Information: such as your name, email address, shipping/billing address, and phone number.

  • Payment Information: processed securely by our payment providers (we do not store full payment details).

  • Browsing Data: including IP address, device type, browser information, and pages visited.

2. How We Use Your Information

We use the collected information for purposes such as:

  • Processing and fulfilling your orders.

  • Communicating with you about your purchase, updates, or promotions.

  • Improving our website, products, and customer experience.

  • Detecting and preventing fraud or unauthorized activity.

3. Sharing of Information

We respect your privacy and do not sell your personal information. However, we may share your data with trusted third parties only when necessary, such as:

  • Service Providers: shipping companies, payment processors, and IT support.

  • Legal Obligations: when required by law, regulation, or legal process.

4. Data Security

We take reasonable measures to protect your personal information from unauthorized access, loss, or misuse. However, no online transmission is completely secure, and we cannot guarantee absolute security.

5. Cookies & Tracking

Our website may use cookies and similar technologies to:

  • Enhance site functionality.

  • Remember your preferences.

  • Analyze site traffic and performance.

You may disable cookies in your browser settings, but some features of the site may not function properly.

6. Your Rights

Depending on your location, you may have rights to:

  • Access, correct, or update your personal data.

  • Request deletion of your data (subject to legal or transactional requirements).

  • Opt-out of marketing communications at any time.

To exercise these rights, please contact us via the details on our website.

7. Third-Party Links

Our site may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be effective immediately once posted on this page.

9. Governing Law

This Privacy Policy is governed by the laws of Singapore. Any disputes will be resolved in the appropriate courts of Singapore.

10. Contact Information

For questions about these Terms, please contact us:

📧 Email: aqualum207@gmail.com
📞 Phone: +65 8129 7969
🏠 Address: 348 Kang Ching Road, Singapore, 610348, SG